Thank you for shopping with U1 Style. We are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy to understand our shipping process and timelines.
1. Order Processing
- Orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During sales, festive seasons, or promotional events, order processing may take slightly longer.
2. Shipping Coverage
We currently deliver across India.
If delivery to your location is unavailable, you will be informed before your order is processed.
3. Delivery Time
Estimated delivery timelines are:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–5 Business Days |
| Other Cities | 3–7 Business Days |
| Remote Areas | 5–10 Business Days |
Delivery timelines are estimates and may vary depending on courier operations and local conditions.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- We may offer Free Shipping on selected products, promotional campaigns, or above a specified order value.
- Any shipping promotions will be clearly mentioned on the website.
5. Order Tracking
Once your order is shipped, you will receive:
- Order confirmation email/SMS
- Shipping confirmation
- Tracking ID
- Courier partner details
- Tracking link (where available)
You can track your shipment using the tracking information provided.
6. Delivery Attempts
Our courier partners will make multiple delivery attempts.
If delivery cannot be completed due to:
- Incorrect address
- Incorrect contact number
- Customer unavailable
- Delivery refusal
the package may be returned to us. Additional shipping charges may apply for reshipment.
7. Address Changes
Shipping addresses can only be modified before the order has been dispatched.
Once an order is shipped, address changes may not be possible.
8. Delayed Deliveries
Delivery delays may occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Government restrictions
- High order volumes
- Courier operational delays
- Unforeseen logistical issues
U1 Style is not responsible for delays caused by circumstances beyond our reasonable control.
9. Damaged or Open Packages
If your package appears:
- Damaged
- Torn
- Open
- Tampered with
please:
- Do not accept the delivery if possible.
- Take clear photos of the package.
- Contact our customer support within 24 hours of delivery.
10. Missing Items
If your order is incomplete or an item is missing, please contact our customer support within 48 hours of receiving the package.
We will investigate and resolve the issue promptly.
11. Incorrect Delivery Information
Customers are responsible for providing accurate shipping details.
U1 Style will not be responsible for delays or failed deliveries resulting from incorrect or incomplete addresses or contact information.
12. Cash on Delivery (COD)
Cash on Delivery may be available for selected locations and eligible orders.
U1 Style reserves the right to enable or disable COD based on service availability, location, or order value.
13. International Shipping
Currently, U1 Style ships only within India.
If international shipping becomes available in the future, this policy will be updated accordingly.
14. Shipping Restrictions
Certain products may have shipping restrictions due to:
- Delivery location
- Product availability
- Local regulations
- Courier service limitations
Customers will be notified if such restrictions apply.
15. Contact Us
For any shipping-related questions or assistance, please contact us:
U1 Style
Email: support@u1style.com (Replace with your official email address)
Phone: +91 XXXXXXXXXX (Replace with your official contact number)